Network Operation & Maintenance

Our Operation & Maintenance Business Unit Endeavour to provide flexible, integrated, dependable, quality and responsive solutions for telecom industry. Broadly we are doing two category of Cell Sites Maintenance:
1. Active Maintenance Infrastructure involved are BTS, NodeB and RF antennas & accessories, Fiber network, Microwave links, routers and data switches
2. Passive Maintenance Infrastructure involved are Solar systems, Power Generators, Battery banks, Tower infrastructure, AMF Panel, UPS, Rectifier system, fire alarms systems & Air conditioners systems.
Maintenance services include the following activities:
1. Technical Help Desk
2. Onsite & Remote Infrastructure Alarm Monitoring and resolution
3. Fault Management & Trouble Shooting Management
4. Root Cause Analysis Support & Reporting
5. Preventive maintenance
6. Upgrade/Capacity Management
7. Configuration Management
8. Backup management & Recovery support
9. Process Management activities
10. Warehouse Management
11. Spares Management
12. Repair & Return coordination
13. 3rd party Vendor Management
14. Diesel Filling & EB Payments
15. Site Fumigation services.
16. Site Security/ Care taker